This Privacy Policy describes how Chromatone Academy ("we," "us," or "our") collects, uses, and discloses your personal information when you use our subscription service (the "Service") through our website (the "Website") and Discord server (the "Server").
Information We Collect
We collect several types of information for various purposes to provide and improve our Service to you.
- Personal Information: When you subscribe to the Service, you may provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Information"). Personal Information may include, but is not limited to:
- Name
- Email address
- Billing address (if applicable)
- Payment Information: We use Stripe, a third-party payment processor, to process all payments. We do not collect or store your payment card information. Please refer to Stripe's Privacy Policy (https://stripe.com/privacy) for information on how they collect, use, and disclose your payment information.
- Usage Data: We may also collect information about your activity on the Website and Server ("Usage Data"). Usage Data may include information such as:
- Accessed content
- Time spent on the platform
- Interactions within the Server
Use of Information
We use the information we collect for various purposes:
- To provide and maintain the Service
- To process your subscription and manage your account
- To send you important information about the Service, including updates, security alerts, and support messages
- To monitor and analyze the use of the Service to improve it
- To personalize your experience on the Website and Server
Disclosure of Information
We may disclose your Personal Information to third-party vendors and service providers who work on our behalf to operate and improve the Service (e.g., for technical support).
We may also disclose your Personal Information if required to do so by law or in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect the rights or safety of you or others
- Prevent or investigate possible wrongdoing in connection with the Service
Data Retention
We will retain your Personal Information for as long as necessary to provide you with the Service and fulfill the purposes described in this Privacy Policy. We may also retain certain Usage Data for internal analysis purposes. However, we will generally anonymize this data so it cannot be identified as yours specifically.
Your Rights
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. You can request to:
- Access your Personal Information we hold
- Rectify any inaccurate Personal Information
- Request deletion of your Personal Information
- Object to processing of your Personal Information
To exercise these rights, you can contact us using the contact information below.
Security
The security of your information is important to us. However, no method of transmission over the internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Children's Privacy
Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect Personal Information from Children. If you are a parent or guardian and you are aware that your Child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from Children without verification of parental consent, we will take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Effective Date
This Privacy Policy is effective as of 01 March 2024.